Quark
Drastically Reduce Support Costs with Quark.ai Proactive Support Agent
Description
The Proactive Support Agent (PSA) is an extensible Gen AI platform that automates support processes to resolve Enterprise Support tickets rapidly, with minimal involvement from the support staff.
Key Features
- Quark.ai uses generative AI to automate support processes.
- It can automate support ticket resolution, provide instant resolutions, and offer employee support.
- This automation reduces support costs and improves customer satisfaction.
Use Cases
- Automate resolution of customer support tickets.
- Provide instant resolutions to customer inquiries.
- Equip field technicians with the information and parts they need to resolve issues on the first visit.
- Help customers find the right products quickly and easily on B2B e-commerce websites.
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Details
- Category: Agent Builder
- Industry: Technology
- Access Model: Open Source
- Pricing Model: Free
- Created By: Prosenjit Sen
- Creator Email: prosenjitsen10@gmail.com