TruAgents

Description

TruAgents is the AI layer for lifecycle marketing. Businesses use TruAgents to deploy intelligent agents that email, text, and talk to customers across the entire journey — from onboarding to retention — without writing a single line of code. Designed for marketers, built for scale.

Key Features

• Deploy autonomous agents that handle email, SMS, and phone conversations end-to-end
• Run outbound campaigns where each customer receives a personally written message
• Respond instantly to inbound messages across channels, 24/7
• Remember past interactions so every message builds on context
• Coordinate multiple agents with built-in guardrails and role-based logic
• Tune each agent to your brand voice and business goals
• Personalize every touchpoint with dynamic content and behavioral context
• Use quick-reply buttons to drive engagement and convert faster
• Design multi-step lifecycle journeys without writing code
• Seamlessly integrate with your CRM, forms, and customer data
• Monitor agent performance with real-time analytics and conversation logs
• Escalate to a human or schedule a call when needed—automatically
• Continuously learn and improve messaging based on outcomes

Use Cases

• Onboarding: Guide new users through setup with personalized, step-by-step messages across email, SMS, and phone
• Activation: Help users reach “aha” moments faster with timely nudges based on behavior
• Engagement: Keep customers coming back with contextual tips, reminders, and dynamic content
• Retention: Detect inactivity and re-engage users before they churn with relevant outreach
• Reactivation: Win back dormant users using personalized campaigns that reference past interactions
• Support Follow-Up: Check in after support tickets are closed to ensure satisfaction and offer next steps
• Feature Adoption: Educate customers about underused features with proactive, targeted communication
• Feedback Loops: Request feedback at key touchpoints and follow up with tailored responses
• Community Building: Invite customers to events, webinars, or communities based on interests and behavior
• Lifecycle Messaging: Run always-on programs that adapt to where each customer is in their journey

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