AirkitAI
AI-powered customer service platform for e-commerce
5.0 / 5 — 1 review
About AirkitAI
Airkit.ai is a generative AI-powered customer service platform that provides fully customizable, autonomous AI agents built specifically for e-commerce. It offers code-free AI agents capable of resolving over 90% of customer questions instantly, 24/7/365. The platform integrates with popular e-commerce and helpdesk systems, allowing businesses to automate routine inquiries, provide real-time support, and enhance overall customer experience.
Key Features
- Code-free AI Agents
- Multi-channel Support
- E-commerce Integration
- Proactive Customer Support
- Real-time Intelligence Gathering
Use Cases
- Order Status Updates
- Return and Exchange Support
- Product Information
- Technical Support
- Customer Query Resolution
Demo Video
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User Reviews 1
George Pokorny
Senior VP of Global Customer Success at OpenTableHaving Agentforce take on more and more responsibility, getting to some more complex questions with both diners and restaurants helps us better serve both sides of the table.
2026-06-03Frequently Asked Questions
AirkitAI is a Customer Support AI tool for the E-commerce industry. AI-powered customer service platform for e-commerce
AirkitAI uses a Paid pricing model.
It is a paid product. Visit the official website for current pricing details.
Visit the website for the latest pricing.
- Code-free AI Agents
- Multi-channel Support
- E-commerce Integration
- Proactive Customer Support
- Real-time Intelligence Gathering
AirkitAI was created by Salesforce.
You can visit their website at https://airkit.ai/.
Details
- Category: Customer Support
- Industry: E-commerce
- Access: Closed Source
- Pricing: Paid
- Created By: Salesforce