BOTfriends X
Chatbots, Voicebots & Task Automation – One AI Platform, Endless Potential.
About BOTfriends X
BOTfriends’ innovative platform combines the strengths of generative AI and conversational AI to deliver powerful chatbots and phonebots that streamline customer service by handling repetitive tasks and common inquiries. Our AI workflows are designed for both efficiency and adaptability, with the option for human supervisors to oversee and guide as needed. This approach allows businesses to offer customized, responsive customer support that not only enhances satisfaction but also optimizes operational processes. By reducing the burden on service teams, companies can achieve measurable improvements in efficiency and customer loyalty, all while lowering costs. AI-Powered Efficiency, Human-Centered Control – Across Every Channel.
Key Features
- AI Agents for Voice & Chat
- Knowledge Base
- AI Workflows (Task Automation)
- Powerful Integration Features
- No-Code Bot Builder
- Analytics Center
- One Click Multilanguage for Voice & Chat
- Omnichannel Features
- Personal onboarding & support
- GDPR & EU AI Act compliant
Use Cases
- Customer Service Chat & Voice
- Call Center Integration
- Human Resources
- Procurement
- Task Automation
Video Reviews
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User Reviews 2
Dank der Einführung des Chatbots wurden interne Prozesse und Abläufe in Bewegung gesetzt, die wir so zuvor nicht hatten. Daraus ziehen wir einen großen Benefit.
2026-06-03Durch die Chatbots werden unsere Service-Teams spürbar entlastet. An BOTfriends schätzen wir besonders die technologische Flexibilität, die es uns ermöglicht, internationale Gäste durch Mehrsprachigkeit und passgenaue digitale Lösungen jederzeit optimal zu betreuen.
2026-06-03Frequently Asked Questions
- AI Agents for Voice & Chat
- Knowledge Base
- AI Workflows (Task Automation)
- Powerful Integration Features
- No-Code Bot Builder
- Analytics Center
- One Click Multilanguage for Voice & Chat
- Omnichannel Features
- Personal onboarding & support
- GDPR & EU AI Act compliant
Details
- Category: Customer Support
- Industry: Technology
- Access: Closed Source
- Pricing: Paid
- Created By: BOTfriends